To Our Valued Customers,
With New Zealand having progressed to Covid-19 Level Three, we have been able to reopen our facilities at Pokeno and Rangiora, albeit in a slightly limited capacity.
We've had our sales and management team working from home during Level Four, and with the ability to reopen our workshops we can now continue with parts, maintenance and servicing. We are practicing social-distancing at the facilities, safe hygiene practices, maintaining the 2-metre rule, and have restricted the number of onsite staff. Any staff that has shown signs of, or had contact with anyone who has shown symptoms of Covid-19, will remain at home until they have been symptom free for 14 days.
What this means for you, our customers:
- All team members are available to be contacted for quotes, enquiries, and future orders or just a chat about life in general.
- Parts distribution is now daily, although there may be some delays with couriers.
- Our service technicians are available to assist, so long as social-distancing can be maintained. Machinery can come to us and be safely dropped for maintenance, or we can travel to you in some instances.
- New machinery can be collected, or indeed delivered to you, ensuring all Covid-19 guidelines are being followed.
As an owner, I want to ensure that we continue to keep our staff and customers safe, we are following all government Level Three guidelines to ensure that we can achieve a return to business as usual as soon as possible and trust that you do the same.
For any other general enquiries, please don’t hesitate to contact us as per normal.
Stay safe, be kind and stay positive – this will pass!!